Frequently Asked Questions
When you call us, we’ll schedule a convenient in-home appointment to assess and repair your appliance efficiently and professionally.
Your appliance repair service visit includes:
A full on-site diagnosis by an experienced technician
A clear, up-front quote for parts and labour — with no hidden fees
Transparent pricing, so you know the cost before we begin any repairs
Workmanship guaranteed on both parts and labour
We proudly serve Surrey, Abbotsford, and the Fraser Valley, delivering trusted, reliable appliance repair since 1981.
We proudly service the Lower Mainland and Fraser Valley, including Surrey, White Rock, Abbotsford, Aldergrove, Coquitlam, Delta, Langley, Maple Ridge, Mission, Pitt Meadows, and Port Coquitlam.
We have been servicing these areas for over 40 years.
We handle all bookings by phone to provide fast, personalized service.
We book all appointments by phone only—no online booking, emails, or texts.
Main Office: 604 581 4776
Abbotsford: 604 850 7030.
Please Note: we do not have an a 1-800 or any toll-free numbers.
No, we do not accept online payments or online deposits. All transactions are handled in person. Paid by Visa, Mastercard, Cash or Cheque.
There are companies with similar names across Canada—including one based in Ontario—that advertise appliance repair services in the Surrey area. These businesses may use online booking, 1-800 numbers, or request payments in advance.
To ensure you're connecting with Alpha Appliance Home Service, proudly locally owned and operated in Surrey and Abbotsford since 1981, please contact us directly by phone:
📞 Surrey: 604-581-4776
📞 Abbotsford: 604-850-7030
We do not use 1-800 numbers, do not take online bookings, and all payments are made in person.
At Alpha Appliances, we provide expert in-home appliance repair throughout Surrey, Abbotsford, and the Fraser Valley.
Our experienced technicians repair a wide range of household appliances, including:
Washing machines & dryers
Dishwashers
Refrigerators & freezers
Electric ranges & stovetops
Garburators & electric water tanks
Light plumbing & electrical issues, such as faucets, toilets, ceiling fans, small appliances, and more
Not sure if we service your appliance?
Give us a call at 604-581-4776 — we’re happy to help.
At Alpha Appliance Home Service, we repair all major appliance brands for homeowners in Surrey, Abbotsford, and the Fraser Valley.
This includes trusted names like Whirlpool, Maytag, LG, Samsung, KitchenAid, Frigidaire, GE, Kenmore, Jenn-Air, Amana, Inglis, Magic Chef, Norge, and many others.
Yes. At Alpha Appliance, we offer same-day and next-day appliance repair across Surrey, Abbotsford, and the Fraser Valley, whenever possible.
For urgent appliance breakdowns — like fridge or freezer failures — call us directly at 604-581-4776.
We do not use online booking forms or email scheduling. All appointments are made by phone to ensure fast, reliable in-home service.
At Alpha Appliance Home Service, our pricing is transparent, fair, and straightforward.
A service call includes:
– A visit to your home by an experienced technician
– A full diagnosis of your appliance
– A clear, up-front quote for any necessary parts and labour.
We proudly serve Surrey, Abbotsford, and the Fraser Valley, and there are no hidden fees. We do not accept online deposits—all payment is collected in person.
➤ A standard service call fee applies, which covers the technician’s visit and assessment.
➤ Mention you saw us online and receive a $15 discount on your repair.
Yes. At Alpha Appliance, we’ve been providing trusted appliance repairs in Surrey, Abbotsford, and the Fraser Valley since 1981. Over the decades, we’ve serviced all major appliance brands, including Whirlpool, Maytag, LG, Samsung, KitchenAid, GE, Frigidaire, Kenmore, and many more.
Our team brings real-world experience, consistent service, and a deep understanding of how appliances are built and operate — whether newer models or long-standing favorites.
We accept cash and major credit cards, only.
At Alpha Appliance, payment is collected in person — we do not take payments or deposits online or by e-transfer.
We proudly serve Surrey, Abbotsford, and the Fraser Valley with honest, up-front pricing and no hidden fees.
Yes, we do provide appliance repair services for rental properties, but we do not accept third-party billing.
If the appliance is in a rental unit, either:
~ The tenant pays directly at the time of service, or
~ The landlord must book the appointment and take full responsibility for payment.
If the landlord is not present at the time of service, we require a credit card payment for the service call in advance. All quotes and estimates will be provided directly to the landlord, and we will require clear permission to proceed with any repair work.
To ensure a smooth service experience, we recommend that landlords and tenants coordinate details in advance, including access to the unit and approval for repairs.
For rental property repairs in Surrey, Abbotsford, and the Fraser Valley, please call us directly to schedule and confirm payment arrangements.
Experienced appliance repairs technicians and serving over 40 years serving the Surrey, Abbotsford, Lower Mainland & Fraser Valley.
Phone-only booking for personalized support.
No online deposits or payments—payment in person
Transparent quotes—know costs up front
Guaranteed workmanship—peace of mind on every job
Ready for trusted, expert appliance repairs?
Call Alpha Appliance Home Service at 604 581 4776 (Surrey) or 604 850 7030 (Abbotsford) to schedule by phone—no websites or 1-800 numbers involved.
Call: 604 581 4776
Abbotsford: 604 850 7030
Methods of Payments:
Visa, Mastercard & Cash
Business Hours
Monday to Friday 9 am - 8 pm
Saturday 10 am - 5 pm
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